Symptoms
Resolution
Step 1: Download and install all Office updates
- Start any Office for Mac application on your computer.
- Click Help menu, click Check for Updates.
Step 2: Check the hard disc name
Step 3: Save to a different location
Step 4: Empty the AutoRecovery folder
- Quit all applications.
- On the File menu, click New Folder.A new folder is created on the desktop. The folder will be called 'New Folder.'
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open Application Support, and then open Microsoft.
- Open Office 2011 AutoRecovery.
- On the Edit menu, click Select All.
- Drag all files into 'New Folder' on the desktop.The AutoRecovery folder should be empty.
- Open Excel for Mac 2011 and try to save a file.If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.If the problem continues to occur, go to the next method.
- Quit all applications.
- On the File menu, click New Folder.A new folder is created on the desktop. The folder will be called 'New Folder.'
- On the Go menu, click Documents.
- Open Microsoft User Data, and then open Office 2011 AutoRecovery.
- On the Edit menu, click Select All.
- Drag all files into 'New Folder' on the desktop.The AutoRecovery folder should be empty.
- Open Excel for Mac 2011 and try to save a file.If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.If the problem continues to occur, go to the next method.
Step 5: Remove Word preferences
![Word Word](/uploads/1/3/3/8/133895092/724880052.png)
- Quit all Microsoft Office for Mac applications.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open Preferences.
- Look for a file that is named com.microsoft.Word.plist. Crossover para mac 10. 5. 8.
- If you locate the file, move it to the desktop. If you cannot locate the file, the application is using the default preferences.
- If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and then restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
- Quit all Office for Mac applications.
- On the Go menu, click Home.
- Open Library.NoteThe Library Citations microsoft word mac. folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open Preferences, and then open Microsoft.
- Locate the file that is named com.microsoft.Word.prefs.plist.
- Move the file to the desktop.
- Start Word, and then check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open Application Support, and then open Microsoft.
- Open Office, and then open User Templates.
- Locate the file that is named Normal, and then move the file to the desktop.
- Start Word, and then check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, go to the next step.
Step 6: Create a new user account
Step 7: Test saving the file in safe mode
More information
As of September 25, 2017, macOS 10.13 High Sierra is publicly available for all Mac users to install. Office 2016 for Mac is fully supported on High Sierra. For the best experience, we recommend you update Office to version 15.38 or later.
For updates regarding macOS 10.14 Mojave, see Microsoft Office support for macOS 10.14 Mojave.
Office 2016 for Mac
Microsoft Word With Mac Sierra Download
See 'What version of Office am I using?' if you don't know what version you're on.
![Microsoft Microsoft](/uploads/1/3/3/8/133895092/493955006.png)
Version of Office | Supportability |
---|---|
15.35 and later | https://treehip.weebly.com/graphics-in-dev-c-youtube.html. Office 2016 for Mac is fully supported on macOS 10.13 High Sierra. If you encounter issues using Office 2016 for Mac, please send us feedback so we can address them. In Word, Excel, PowerPoint and OneNote, you can click on the Send a Smile icon in the top-right of the app. For Outlook, choose Contact Support from the Help menu. |
15.34 and earlier | These versions are not supported on 10.13. In some cases, you may not be able to launch the Office apps. For example, users will see the following error message when attempting to launch Outlook 2016 ver. 15.34: If you installed Outlook 2016 ver. 15.34 or earlier, and are not being offered an update to 15.35 or later, download the latest Office 2016 for Mac Suite Installer here. |
Office for Mac 2011
Word, Excel, PowerPoint, Outlook and Lync have not been tested on macOS 10.13 High Sierra, and no formal support for this configuration will be provided.
Since October 10, 2017, Office for Mac 2011* is no longer supported. This means there will be no new security updates, non-security updates, free or paid assisted support options, or technical content updates. Refer to the Microsoft Support Lifecycle for more information.
Microsoft Word With Mac Sierra Vista
* Lync for Mac 2011 has a limited time of Extended Support for security fixes.